Mitigate Operational Risk Before Disruption HitsÂ
How Will Your Logistics Organization Function During a Disruption?
 Most organizations aren’t prepared for how operations will function when critical systems, people, information, facilities, vendors, or connectivity are unavailable.
Start Where You Are
Choose how you want to approach operational planning — individually or across your organization.
For Organizations (Team Programs)
Cross-Functional programs that help leadership teams align priorities, assess dependencies, and build draft communication playbooks and operational contingency frameworks.
For Individuals (Solo Programs)
Self-paced pathway to begin identifying priorities, roles, responsibilities, and building structured internal planning.Â
About Us
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BruteMitigator® helps logistics, supply chain, and trade-dependent organizations structure the business-side planning needed to maintain critical operations, at least to some degree, when normal systems, people, facilities, information, vendors, connectivity, or other capabilities are disrupted or constrained.
Organizations complete the work internally using the Preparedness, Plans, and Playbooks™ Framework — building planning outputs that reflect their own operations, risks, and decision-making structure.
How This Works
This short overview shows how BruteMitigator helps organizations move from disruption awareness to structured internal planning.
 We combine guided learning with practical planning tools so you can move beyond awareness into coordinated internal preparation, whether planning solo or across teams.
Program Overview
Course 1
Buy-In Builder™
Build leadership awareness of how disruptions can affect operations, customer trust, and cash flow — and align the organization around internal planning.
Course 2
Identify Business-Critical Functions
Identify and prioritize the business functions that must continue, or resume quickly, to help protect customers, compliance, and cash flow.
Course 3
Define Roles, Responsibilities, & Build Communication Playbooks
Establish roles, responsibilities, and escalation paths across functions to support communication, coordination, backup coverage during disruption.
Course 4
Assess Business-Critical Functions
Evaluate business-critical functions by assessing dependencies on systems and AI-enabled tools, information, documents, processes, people, and operations, and capture directional timing thresholds and prioritization inputs for internal planning.
Course 5
Build Operational Contingency Frameworks
Turn functional assessment outputs into a structured operational contingency framework with preparatory actions, reconciliation considerations, and internal-use playbook inputs.
Who We Help
Many organizations assume IT is responsible for disruption planning.
IT restores systems — but operations still need to function while that happens.
BruteMitigator™ is designed to help leaders and teams align on the operational impact of disruptions and build structured internal planning to support how the business functions while systems are being restored.
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Importers and Exporters
The Cargo Owners
Organizations that depend on interconnected carriers, freight forwarders, customs brokers, warehouses, drayage providers, systems, documentation, and internal operational teams to keep goods moving.
Freight Forwarders, Customs Brokers & 3PLs
The Network Operators
Organizations coordinating complex shipment, customs, documentation, customer-service, warehouse, transportation, and financial processes across multiple parties and systems.
Carriers
The Transportation ProvidersÂ
Trucking companies, drayage providers, ocean and air carriers, NVOCCs, and other transportation organizations whose operations depend on dispatch, documentation, communications, facilities, equipment, shipment visibility, and supporting technology.
Warehousing & DistributionÂ
The Physical Operation
Organizations whose continuity depends on facilities, labor, utilities, material-handling equipment, inventory access, transportation, vendors, communications, and technology.
The common denominator is not company type. It is operational dependency. BruteMitigator® is relevant where disruption of technology or another critical capability can interfere with the organization's ability to perform important business functions.
Start Building Internal Alignment
BruteMitigator’s Team Programs begin with leadership alignment and progress through structured internal planning across functions.
What Makes Us Different
40+ Years of Industry Experience
Designed and led by a logistics expert with over four decades of operational leadership and firsthand cyberattack experience.
 Logistics, Supply Chain & Trade Ready
Built for the operational realities of freight, customs, transportation, warehousing, and trade-dependent organizations—not generic office scenarios.
Modular & Action-Oriented
Start where you are and build progressively—from leadership alignment to functional planning—individually or across teams, at a pace that works for your organization.
Preparedness, Plans & Playbooks™
The Planning Infrastructure Behind BruteMitigator®
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Preparedness, Plans & Playbooks™ is an operational-planning accelerator that helps organizations move from disruption awareness to structured operational contingency planning.
Rather than starting from a blank page, internal teams work through a developed methodology supported by guided learning, workshops, assessments, planning guides, job aids, and practical tools.
This allows your people to focus on the work only they can do: understanding your operations, making decisions, identifying gaps, and building planning materials that reflect how your business actually operates.
BruteMitigator® provides the structure, sequence, and tools. Your organization provides the operational knowledge, decisions, and governance.
We provide the planning infrastructure. Your team applies it to your business.
About the Creator
Meet Susan Kargel, Founder & Lead Instructor
Founder of SJKargel Consulting LLC, Susan Kargel brings over 40 years of hands-on experience in third-party logistics — with a deep understanding of what it takes to lead through disruption.
She has held leadership roles across freight forwarding, global customs clearance, and trade compliance, guiding operations through complex challenges including economic shocks, system outages, and organizational restructures. Notably, when a major 3PL she worked for declared bankruptcy, Susan successfully transitioned her profitable business unit and staff to a new company — in just five days.
Her expertise also includes coaching logistics teams through operational recovery efforts. At a global 3PL, she contributed to cross-functional restoration initiatives and helped redesign a continuity framework used in system disruption scenarios.
A licensed U.S. Customs Broker since 2000, Susan combines deep operational knowledge with practical leadership to help logistics organizations build realistic, scalable plans for continuity and resilience.
Frequently Asked Questions
What if we already have an IT disaster recovery plan?
Are the courses self-paced, or do they require live sessions?
Is this designed for freight and logistics operations specifically?
What type of expertise is needed to conduct assessments and develop the playbooks?
Can this help with insurance or audit readiness?
How does this work for my whole team?
Have Questions or Need Help Getting Started?
We’re here to support your team. Reach out and we’ll guide you through the next steps.
For Leaders & Program Sponsors
Get a concise, high-level orientation to BruteMitigator—then choose whether you’re starting solo or rolling out internally across a team.Â
