Technological Outage?

What’s Your Plan to Keep Your Business Functioning During Disruption?

BruteMitigator provides a modular e-learning framework, built specifically for logistics, and helps teams prepare for technological disruption—before it hits.

Our training tools help your teams build realistic, scalable operational contingency plans—so your organization can continue to function (at least to some degree) during periods of extensive technology downtime.

The First Step: Course 1
Download Our Free Scorecard

Program Overview

Course 1

Buy-In Builder™

Learn why operational continuity matters—and how to gain leadership alignment and buy-in, within the organization, that it must plan and prepare now before a crisis hits.

View the Course
Course 2

Identify Critical Business Functions

Learn how to determine which functions must continue or resume quickly. Prioritize what matters most to customers, compliance, and cash flow.

Course 3

Define Roles + Build Communication Plans

Learn how to clarify responsibilities across business functions and build adaptable internal and external communication trees — before crisis conditions hit.

Course 4

Assess Critical Business Functions

Learn how to conduct a risk-aware evaluation of each function. Consider systems, people, information requirements, and realistic recovery timelines, when setting priorities.

Course 5

Build Your Operational Contingency Framework

Learn how to develop a scalable contingency framework and expand it into practical, team-level playbooks that evolve through testing and feedback.

BruteMitigator™ provides educational programs to support operational contingency planning. Participation does not constitute legal, cybersecurity, or operational advisory services.

Get Leadership Aligned

Take your first step towards operational readiness with BruteMitigator's Course 1: Buy-In Builder, now available! Included are 5 self-paced lessons with guided activities and practical prompts designed to help you start planning and aligning your operational contingencies.

Enroll in Course 1: Buy-In Builder

Who We Help

Small to Mid-Sized Logistics Companies

Whether you're a freight forwarder, customs broker, warehouse operator, or trucking company — with one location or a growing team — BruteMitigator™ is designed to help logistics leaders take charge of their operational contingency planning during disruptions.
 
You don’t need a full IT or continuity department to get started.
This program provides practical, step-by-step tools your team can begin using right away — including checklists, discussion prompts, and simple planning templates.
 
Multiple teams involved? Ask us about additional user coupon codes.

Enterprise Logistics Leaders & Freight Networks

From senior leaders in freight forwarding and customs compliance to regional VPs and directors, our enterprise track supports alignment of internal planning across IT, Operations, and Risk.
Even in large or complex logistics environments, the tools can be used as-is—no integration required.
The process is repeatable, scalable, and adaptable to your internal structure.

Enterprise Access and Coupon Codes
Enterprise delivery includes editable toolkit materials and internal-use rights for organizational rollout. Materials may be self-hosted via SharePoint, LMS, or other internal platforms.

Coupon-based Kajabi enrollment is not available for single-course Enterprise purchases at this time.
Join our waitlist to be notified when bundled program access (Courses 1–5) becomes available with coupon-based enrollment support.

Facilitator Tools for Every Role

Whether you’re planning solo or guiding your team through readiness sessions, you’ll have access to the right level of tools.

✔ Solo License – Includes static and fillable PDF planning tools and a view-only facilitator guide.
Solo users may use these internally and share content via screen share during internal planning sessions. Editable templates are not included.

✔ Team License – Includes fillable and partially editable templates, view-only facilitator materials, and internal-use rights for up to 10 users.
Ideal for teams engaging in shared planning and coordination across functions.

✔ Preparedness, Plans, and Playbook™ Toolkit (Course 1)

Included with all licenses.

  • Solo: PDF-only, including internal screen share rights

  • Team/Enterprise: Editable files provided for internal use

  • All tiers include access for up to 10 participants during the Buy-In Builder course

🔒 Access Note

Editable templates and partially editable Excel tools are included only with Team and Enterprise licenses.
Course 1 includes limited extended internal access (up to 10 users) for Solo licenses to support shared planning and executive alignment.

What Makes Us Different

40+ Years of Industry Experience

Designed and led by a logistics expert with over four decades of operational leadership and firsthand cyberattack experience.

Freight & Customs Ready

Built specifically for freight forwarding, customs brokerage, and 3PL environments—never generic office scenarios.

Modular & Action-Oriented

Practical frameworks and playbooks your teams can build, test, and refine—at your pace, with your people.

Practical frameworks and playbooks your teams can build, test, and refine—at your pace, with your people.

About the Creator

Meet Susan Kargel, Founder & Lead Instructor

Founder of SJKargel Consulting LLC, Susan Kargel brings over 40 years of hands-on experience in third-party logistics — with a deep understanding of what it takes to lead through disruption.

She has held leadership roles across freight forwarding, global customs clearance, and trade compliance, guiding operations through complex challenges including economic shocks, system outages, and organizational restructures. Notably, when a major 3PL she worked for declared bankruptcy, Susan successfully transitioned her profitable business unit and staff to a new company — in just five days.

Her expertise also includes coaching logistics teams through operational recovery efforts. At a global 3PL, she contributed to cross-functional restoration initiatives and helped redesign a continuity framework used in system disruption scenarios.

A licensed U.S. Customs Broker since 2000, Susan combines deep operational knowledge with practical leadership to help logistics organizations build realistic, scalable plans for continuity and resilience.

Frequently Asked Questions

Already in a leadership role?

Our Executive Overview offers a concise, high-level summary you can use to assess your team's readiness and explore BruteMitigator’s approach. Test

Enroll in the Executive Overview

Have Questions or Need Help Getting Started?

We’re here to support your team. Reach out and we’ll guide you through the next steps.

© 2025 BruteMitigator™. Reproduction by written permission only.

Educational use only. No resale or redistribution permitted.