Define Roles, Responsibilities, and Build Draft Communication Playbooks— (Solo Edition) 

 

Build communication readiness by defining roles, escalation paths, and draft communication playbooks that help leaders understand what’s happening during a disruption and decide how to respond.

What You’ll Receive

  • Access to all Course 3 Solo lessons
  • Branded participant planning tools (fillable PDF) for individual completion
  • Structured guidance for defining roles, responsibilities, and communication pathways
  • Instruction on documenting backup communication options and escalation paths
  • Draft outputs you may compile into a Draft Communication Playbook (DCP) for internal reference and refinement
  • Optional knowledge checks for reflection (non-graded)

(Notice: educational focus, no facilitation, no guarantees.)

What it does

  • Builds situational awareness during disruptions to support timely understanding and coordination
  • Clarifies communication ownership and escalation
  • Learners document alternative communication pathways and escalation options
  • A Draft Communication Playbook (DCP) is developed for internal reference and refinement

Who This Is For

  • Owners, executives and general managers
  • Project sponsors and continuity owners or program leads working independently
  • Operational and functional leaders clarifying coordination responsibilities
  • Individuals preparing for team-based communication planning later

What This Course Is Not

Course 3 is designed for educational and internal planning use. It does not provide incident command, crisis communications, public relations messaging, or operational execution support. It does not replace internal governance, IT recovery, or emergency response procedures.

This Solo course is designed for individual learning. It does not include facilitated group participation or organizational rollout.

Licensing and Access

Licensed for individual educational and internal planning use only.
Solo access includes course videos and self-reflection materials for one user.
Facilitator materials, team tools, and participant distribution are not included.

Important Notices

This course is for educational purposes only and does not constitute legal, cybersecurity, compliance, or continuity advisory services. All planning decisions and outputs remain the responsibility of the purchaser and their organization.

Available to U.S.-based customers only. Applicable taxes are calculated at checkout. If no tax is charged, purchasers may be responsible for use tax in their home state.

Need Team or Facilitator Access?

Expanded licenses are available for teams and facilitated use.

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Bundled Course Options

Prefer a bundled path instead of enrolling in individual courses?
Solo bundles group related courses together for a more complete planning experience.

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