Define Roles, Responsibilities, and Build Draft Communication Playbooks (Solo Edition) 

Build communication readiness by defining roles, escalation paths, and draft communication inputs that help leaders understand what’s happening during a disruption and support decision making.

What You’ll Receive

• Access to all Course 3 Solo lessons
• Branded participant planning tools (fillable PDF) for individual completion
• Structured guidance to help define roles, responsibilities, and communication pathways
• Guidance on documenting backup communication options and escalation pathways
• Guidance and planning tools to help you develop draft communication inputs that may be assembled into a Draft Communication Playbook (DCP) for internal reference and refinement
• Knowledge checks and reflection prompts to support learning progression (non-graded)
• (Notice: educational focus, no facilitation, no guarantees.)

(Notice: educational focus, no facilitation, no guarantees.)

What it does

• Builds situational awareness during disruptions to support timely understanding and coordination
• Clarifies communication ownership and escalation
• Learners document draft communication inputs, including alternative communication pathways and escalation options
• A Draft Communication Playbook (DCP) is assembled by learners for internal reference and refinement

Who This Is For

• Owners, executives and general managers who want clear decision authority, escalation expectations, and accountability during disruption
• Project sponsors, continuity owners or program leads building role clarity and communication planning inputs as part of an internal planning initiative
• Operational and functional leaders responsible for day-to-day coordination across operations, IT, compliance, finance, customer service, and leadership
• Individuals whose roles now include operational risk responsibility and who need a practical way to translate that responsibility into coordination-ready roles and workflows
• Individuals preparing for a future team rollout who want a strong first draft before bringing others into working sessions

What This Course Is Not

Course 3 is designed for educational and internal planning use. It does not provide incident command, crisis communications, public relations messaging, or operational execution support. It does not replace internal governance, IT recovery, or emergency response procedures.

This Solo course is designed for individual learning. It does not include facilitated group participation or organizational rollout.