Define Roles, Responsibilities, and Build Draft Communication Playbooks— (Solo Edition) 

Build communication readiness by defining roles, escalation paths, and draft communication playbooks that help leaders understand what’s happening during a disruption and decide how to respond.

What You’ll Receive

• Access to all Course 3 Solo lessons
• Branded participant planning tools (fillable PDF) for individual completion
• Structured guidance for defining roles, responsibilities, and communication pathways
• Instruction on documenting backup communication options and escalation paths
• Draft outputs you may compile into a Draft Communication Playbook (DCP) for internal reference and refinement
• Optional knowledge checks for reflection (non-graded)

(Notice: educational focus, no facilitation, no guarantees.)

What it does

• Builds situational awareness during disruptions to support timely understanding and coordination
• Clarifies communication ownership and escalation
• Learners document alternative communication pathways and escalation options
• A Draft Communication Playbook (DCP) is developed for internal reference and refinement

Who This Is For

• Owners, executives and general managers who want clear decision authority, escalation expectations, and accountability during disruption
• Project sponsors and continuity owners or program leads building role clarity and communication playbook as an internal planning initiative
• Operational and functional leaders responsible for day-to-day coordination across operations, IT, compliance, finance, customer service, and leadership
• Individuals whose roles now include operational risk responsibility and need a practical way to translate that responsibility into coordination-ready roles and workflows
• Individuals preparing for a future team rollout who want a strong first draft before bringing others into working sessions

What This Course Is Not

Course 3 is designed for educational and internal planning use. It does not provide incident command, crisis communications, public relations messaging, or operational execution support. It does not replace internal governance, IT recovery, or emergency response procedures.

This Solo course is designed for individual learning. It does not include facilitated group participation or organizational rollout.